Welcome to Groz Web Portal (Mygroz.com).

Groz Net Industries (hereinafter referred to as Groz) provides access to the Groz web portal (“Mygroz.com”) through which we also sell our products to you subject to the conditions set out on this page.

Please read these conditions carefully before using the Mygroz.com. By using the Mygroz.com, you signify your agreement to be bound by these conditions.

Your Account

If you use the Mygroz.com, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering

Groz reserves the right to refuse access to the Website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

Groz also reserves the right to approve/disapprove the signup/sign in.


Please review our Privacy Policy, which also governs your visit to Groz App, to understand our practices. (Annexure-1)

Access to Groz Website

We will do our utmost to ensure that availability of the Website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You must not use the website for any of the following: for fraudulent purposes, or in connection with a criminal offence or other unlawful activity to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any ‘spam’ to cause annoyance, inconvenience or needless anxiety

Copyright and database rights

All content included on the website, such as text, graphics, logos, button icons, images and software, is the property of Groz Net Industries and is protected by Indian and international copyright and database right laws. All software used on this website is the property of Groz or our software suppliers (please check for Software property rights) and is protected by Indian and international copyright laws.

You may not systematically extract and/or re-utilize parts of the contents of the website without Groz's express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (either once or many times) for re-utilization of any substantial parts of this App, without Groz's express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without Groz's express written consent.

Copyright claims

Groz respects the intellectual property of others. If you believe that your work/images/logo/video/content has been copied in a way that constitutes copyright infringement, please contact us.


Groz's trademarks and trade dress may not be used in connection with any product or service that is not Groz's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Groz. All other trademarks not owned by Groz that appear on this website are the property of their respective owners who may or may not be affiliated with, connected to, or sponsored by Groz.

Our contract

When you place an order to purchase a product from Mygroz.com, we will update you an order id of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is partially accepted or declined by dealer/Groz when dealer/Groz dispatch that product to you and is confirmed in App we update to you confirming that we have dispatched (through website). Any products on the same order which we have not confirmed in an order status Bar to have been dispatched do not form part of that contract. You are seeking to enter into a contract with Groz when you place an order.


Please review our Exchange/Returns Policy, which applies to products purchased from us.

Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. As we process your order, we will inform you by email if any products you order turn out to be unavailable.

Despite our best efforts, a small number of the thousands of products in our catalogue may be miss-priced. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.

Brands & Quality

We undertake all possible measures to ensure that all products on our website matches with the quality according to their prices. We assist you in these issues if you find any problem with quality of any item you receive and may accept returns in case any manufacturing defect is proved within warranty period.


Groz website does not sell products for purchase by children. If you are under 18, you may use website only with the involvement of a parent or guardian.

Electronic communications

When you use Mygroz.com or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed sever able and will not affect the validity and enforceability of any remaining condition.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control.


If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of India and their jurisdiction will rest with Delhi courts.

Our details:

Groz Net Industries

National Highway-8,

Village Kherki Daula,

Gurugram, Haryana 122001.